Terms of Service
1.1. These terms of Service (“Terms of Service”) govern the use of the website '[www.tripsygames.com/]' (“Website”) and mobile application 'Tripsy' (“Mobile App”) (the Website and the Mobile App are collectively referred to as the “Platform”) owned and operated by Wisedeck Technologies Private Limited, a company incorporated under the laws of India (“TripsyGames / We / Us / Our / Company”), having its registered office at 5B 2nd Floor, 10th C RMV Extension Sadashivnagar Bangalore Karnataka inter alia engaged in providing skill game based services (“Business”) to various persons (hereinafter referred to as “User / You / Your”) who are availing such Services as defined below. As the context requires, the expression / definition We/ Us/ Our/ Company shall include we / us / our / company (i.e., in the lowercase). In a similar manner, the expression / definition User / You / Your shall include user / you / your (i.e., in the lowercase)
1.2. The expression / definition Terms of Service as mentioned above shall include the instructions / conditions / terms and the like provided in the following links:
- a) Terms and conditions / terms of service
- c) Help & support for Tripsy Games players
- d) Add cash limits - help @Tripsy Games
- e) TDS (tax deducted at source) policy on winnings - help @Tripsy Games
- f) Withdraw cash policy - help @Tripsy Games
- g) Game Cancellation & Settlement Policy - Help @Tripsy Games
- h) Tripsy Games | Subscription | Terms of Service
- i) Responsible Gameplay (tripsygames.com)
- j) Friend referral offer TnC
- k) Friend referral FAQ
Note: If We provide any specific product(s) / promotion(s) / offering(s) and if any specific terms and conditions are applicable thereto, these Terms and Conditions in addition to the above specific terms and conditions shall be applicable to such product(s) / promotion(s) / offering(s).
1.3. You are advised to read and understand these Terms of Service carefully while visiting the Platform or utilizing any of the services available on the Platform. Your access to the Platform shall be construed to mean that You have read and agreed to all the terms and conditions mentioned herein, and the same shall constitute a legally binding agreement between You and Us.
1.5. The aforementioned policies do not require any physical or digital signatures to be valid and binding. The headings provided in each section in these Terms of Service are only for the purpose of organizing the various provisions under these Terms of Service in an orderly manner. These headings shall not be used by either party to interpret the provisions contained therein, in any manner. Further, it is to be noted that the headings have no legal or contractual value.
2. Legality of the Services
2.1. Based on legal advice provided to Us, We understand that games (as provided on the Platform) are games of skill which are legal, as they are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867.
2.2. In State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153), the Supreme Court has held that a game in which success depends predominantly upon the superior knowledge, training, attention, experience, and adroitness of the player shall be classified as a game of skill.
2.3. Inter alia the following skill sets are applicable to play games on the platform:
- Emotional Maturity
2.4. By playing on the Platform, You agree that he / she is participating in a game of skill.
3. Services Overview
This is an online Platform where persons can through Our software ("Software”) play skill based winnable card games / contests / events etc. such as rummy, sequence and poker (collectively referred to as the “Games”) (the provision of Software allowing a User to play a Game is referred to as the “Services”). The User can register themselves online and subsequently gain access to the Platform.
4. Breach of the Terms of Services
Without prejudice to (a) any other rights provided in these Terms of Services, and / or (b) available to us in contract, equity, law or otherwise, in case a User commits a breach of these Terms and Conditions, We reserve the right to forfeit all or any amounts of the User available with us.
5.1. To access the Services that enable the User to play the skill-based game on the Platform, it is compulsory to create an account. You may create an account on the Platform which will collect only Your basic information such as mobile number etc. To create an account, You need to enter your mobile number and OTP and accept all the terms and conditions. You also have the option of linking Your social media accounts, such as Meta, or Google accounts with Our account, to create a unique account with the Platform. You must keep Your account and registration details updated and accurate for the purpose of facilitating communications related to Your activities on the Platform.
5.3. You are solely responsible for protecting the confidentiality of Your account created with Us, username and password. Any activity under this account will be deemed to have been done by You. In the event that You provide us with false and/or inaccurate details or We have reasonable grounds to believe that the information furnished by You is false and/or inaccurate, We hold the right to permanently suspend Your account created on Our Platform.
6.1. Services on the Platform would be available to India (except some states that are restricted and will be updated from time to time). Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, undischarged insolvents etc. are not eligible to use the Platform. We reserve the right to terminate or refuse Your registration, or refuse to permit access to the Platform, if it is discovered or brought to its notice that You are a minor.
6.2. The Platform is available only to Indian residents.
6.3. Depending upon the legal and regulatory framework, We can bar Indian residents who reside in a particular Indian State or Indian Union Territory. Currently, individuals residing in the Indian states of Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim, or Telangana may not participate in any online money game. We reserve the right to modify the above depending on the situation.
6.4. Persons who wish to participate must comply with all KYC norms as may be identified by us including having a valid email address.
6.5. We can bar You on information received by Us if you are conniving with any fellow Users in any game or event.
6.6. None of Our Employees are eligible to participate on the Platform.
6.7. You are bound by the Terms of Services.
7. Security and Your Account
7.1. Each User account ("User Account") shall be accessible through the use of a combination of a unique mobile number, a unique OTP sent to your mobile number in real time, and other optional numeric authentication methods that the User may select (the Username, Password and any other authentication features together being referred to as the "Login Credentials"). The User is obligated to choose his/her own Username and Password in accordance with the rules relating thereto.
7.2. The User agrees that he/she is solely responsible for all use of the Service under his/her Login Credentials and that he/she shall not disclose the Login Credentials to any person whatsoever nor permit another person to use the Service via his/her User Account.
7.3. The User is obliged to keep his/her Login Credentials secret and confidential at all times and to take all efforts to protect their secrecy and confidentiality. Any unauthorized use of the Login Credentials shall be the sole responsibility of the User and be deemed as his/her use. Any liability therefrom shall be that of the User.
7.4. A User shall only have one User Account with the Us and shall only use the Service using such single account. It is prohibited for a User to open multiple accounts with Us. In the event that We becomes aware of additional accounts opened by a User, We may close any or all accounts without notice and may confiscate funds held in such accounts.
7.5. Please note that monies held in your User Account do not accrue interest. They are kept safely in an escrow account.
7.6. You will not be able to place any stakes using the Service in an amount greater than the total amount of money in your User Account.
7.7. You are fully responsible for paying all monies owed to Us. You agree not to make any chargebacks, and/or deny or reverse any payment made by you in respect of the Service. You will reimburse Us for any chargebacks, denial or reversal of payments you make, and any loss suffered by us as a consequence.
7.8. We reserve the right to use third party electronic payment processors and/or financial institutions to process payments made by and to you in connection with your use of the Service.
7.9. You acknowledge and agree that if your User Account is "active" (i.e. you have logged into your User Account at any time during the prior 12 months consecutive period) monies deposited by you in your User Account are held in a closed-loop wallet on your behalf and are considered to be "End User's Deposits" and represent a pre-payment for a service to be availed by the User in the future from Us. If your User Account is "inactive" (i.e., you have not logged into your User Account for a consecutive 12 months' period), monies deposited by you in your User Account will cease to be "End User's Deposits" and will be forfeited. In addition, any deposits made must either be withdrawn or be utilized within a period of 12 months from the time of such deposit. In the event any balances remain unused for more than a 12-month period, then We reserve the right to forfeit such balances.
8. Taxes (Direct and Indirect) and the like
8.1. Any direct or indirect taxes which apply to the monies deposited into and paid from accounts created on the Platform shall be applicable to the Users.
8.2. Users shall be deemed to have accepted levy of any applicable direct or indirect tax from time to time.
8.3. In a similar manner, if any cess, duties, imposts etc. are to be levied on, recoverable from, games playable on the Platform, User shall have deemed to consented to the concerned compliance.
9. Your representations, warranties, covenants, and undertakings:
9.1. There is an inherent risk of losing all or any of the money when using the Service and that neither Us nor our service providers shall have any responsibility to You for any such loss;
9.2. Your use of the Service is at your sole option, discretion, and risk;
9.4. Any applicable taxes which may be payable on cash or prizes awarded to you through your use of the Service shall be deducted by the Us as required by applicable laws. The User is solely responsible for performing any additional tax compliances under applicable law such as reporting of income in income tax returns etc. The User hereby agrees to indemnify the Right Holders for all liabilities in this respect, without any limitations;
9.5. The telecommunications networks and Internet access services required for you to access and use the Service are entirely beyond Our control and none of Us (as applicable) shall have any liability whatsoever for any outages, slowness, capacity constraints or other deficiencies affecting the same;
9.6. You are aged 18 or over and that you are not currently self-excluded from any online or mobile gaming site and that you will inform us immediately if you enter into a self-exclusion agreement with any gaming provider;
9.7. You are not barred by any laws and have no imposition of any sanctions or held to be in violation of any statutes to use and utilize the Software, the Platform or the Platform and have no criminal record or criminal proceedings against you. You further agree that all funds that you utilize are not fraudulent and at no time will lead to any issues under any corruption laws;
9.8. You hereby agree and undertake not to host, display, upload, publish, transmit, update, or share any information which:
- belongs to another person and to which You do not have any right;
- is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
- harms minors in any way;
- infringes any patent, trademark, copyright or other proprietary/intellectual property rights;
- violates any law for the time being in force;
- deceives or misleads the addressee about the origin of such messages;
- communicates any information which is grossly offensive or menacing in nature;
- impersonates another person;
- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
- threatens the unity, integrity, defense, security, or sovereignty of India and/or any other country (as the case may be), friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offense or is insulting to any other nation; or
- is misleading or known to be false in any way.
10. Grant of License / Intellectual Property
10.1. Subject to the terms and conditions contained herein, We grant to the User a non-exclusive, personal, revocable, non-transferable right to install and use the Services (which includes the underlying software) on your PC or device solely for the purpose of accessing Our Platform and playing the games available on the Platform.
10.2. The software is sub-licensed to You by Us for your private personal use. Please note that the Service is not intended for use by (i) individuals under 18 years of age, (ii) individuals under the legal age of majority in their jurisdiction and (iii) individuals connecting to the Platform from jurisdictions from which it is illegal to do so. We may at the time of registration and/or at any time request from you evidence of your age and we may suspend or cancel your User Account and exclude you, temporarily or permanently, from using the Service if satisfactory proof of age is not provided or if we suspect that you are underage or if we determine in our sole discretion that the document evidencing the age proof is a forged or false document or if we are notified that you are accessing the Service from a jurisdiction where access to the Service is unlawful. We will not be able to verify the legality of the Service in each jurisdiction and it is the Users' responsibility to ensure that their use of the Service is lawful.
10.3. We and our service providers (as applicable) are the sole holders of all rights in the brand, the Software and the Software's code, structure and organization, intellectual property including but not limited to copyright, trademarks, trade secrets and other rights.
10.4. You shall not, within the limits prescribed by applicable laws:
- a) copy, distribute, publish, reverse engineer, decompile, disassemble, modify, or translate the Software or make any attempt to access the source code to create derivate works of the source code of the Software, or otherwise.
- b) sell, assign, sub sub-license, transfer, distribute or lease the Software.
- c) make the Service available to any third party through a computer network or otherwise;
- d) export the Software to any country (whether by physical or electronic means);
- e) use the Software or Service in a manner prohibited by applicable laws or regulations; or
- f) use the Service for commercial use or for any other purpose other than personal use.
10.5. You agree that you will be solely liable for any damage, costs or expenses arising out of or in connection with the commission by you of any Unauthorized Use. You shall notify us immediately upon becoming aware of the commission by any person of any Unauthorized Use and shall provide Us with reasonable assistance with any investigations it conducts or steps it takes considering the information provided by you in this respect.
10.6. The brand, the Platform and any other trademarks, service marks, good marks, copyrights, signs, trade names and/or domain names and / or the like used by Us on the Platform and/or the Service from time to time (collectively referred to as "Our IPR"), are Our (or are licensed to, or assigned to, Us) trademarks, service marks, signs, trade names and/or domain names, and We reserve all rights to Our IPR. In addition, all the content on the Platform, including, but not limited to, the software, the Platform, images, pictures, graphics, photographs, animations, videos, music, audio and text (collectively referred to as the "Platform Content") belongs to Us and is protected by copyright and/or other intellectual property or other rights. You hereby acknowledge that by using the Service and the Platform you obtain no rights in the Platform Content and/or Our IPR, or any part thereof. Except to the extent permissible under these Terms of Services, under no circumstances you shall use the Platform Content and/or Our IPR without Our prior written consent.
11. Third Party sites, services, and products
11.1. The Platform may contain links to third party internet sites. Any usage of such sites shall be governed by their terms and conditions and at Your sole risk and consequences. We are not liable for Your accessing third party site and / or content.
11.2. Our content is created by Us as well as third parties. We do not guarantee the accuracy, integrity, or quality of the content provided by third parties and such content may not be relied upon by the Users in utilizing the Services.
12.2. You may also be contacted by Service Providers with whom We have entered a contract in furtherance of Our rights, duties and obligations under this document and all other policies followed by Us. Such contact will be made only in the pursuance of such objectives, and no other calls will be made.
13. User obligations
13.1. You are a restricted User of this Platform.
13.2. You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information or software obtained from the Platform. With Our prior permission, limited use of the Platform content may be allowed. It is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Platform is prohibited.
13.3. You agree not to access (or attempt to access) the Platform and/or the material or Services by any means other than through the interface that is provided by the Platform. The use of deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Platform or content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Platform. You acknowledge and agree that by accessing or using the Platform or services, You may be exposed to content from other Users that You may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such content on the Platform. Further, You may however report such offensive content to the relevant authority established by law.
13.4. In locations on the Platform, where You are allowed to post or upload data/information, You undertake to ensure that such material is not offensive and is in accordance with applicable laws.
13.5. Further, You are prohibited from doing the following and undertake not to:
- a) abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others;
- b) engage in any activity that interferes with or disrupts access to the Platform or the Services (or the servers and networks which are connected to the Platform);
- c) impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
- d) publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, illegal substance, obscene, pornographic, anything promoting illegal activity, racism, hate, spam, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
- e) post any file that infringes the copyright, patent or trademark of other legal entities;
- f) upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Platform or another's computer;
- g) download any file posted by another User that You know, or it is reasonably expected that you should know, cannot be legally distributed in such manner;
- h) probe, scan or test the vulnerability of the Platform or any network connected to the Platform, nor breach the security or authentication measures on the Platform or any network connected to the Platform;
- i) reverse look-up, trace or seek to trace any information on any other User, of or visitor to, the Platform, or any other customer of the Platform, including any account not owned by You, to its source, or exploit the Platform or service or information made available or offered by or through the Platform, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided for by the Platform;
- j) disrupt or interfere with the security of, or otherwise cause harm to, the Platform, system resources, accounts, passwords, servers or networks connected to or accessible through the Platform or any affiliated or linked sites;
- k) collect or store data about other Users in connection with the prohibited conduct and activities set forth in this section;
- m) violate any Indian applicable laws or regulations;
- o) violate any code of conduct or other guidelines, which may be applicable for or to any particular service offered by this Platform;
- p) threaten the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order or cause incitement to the commission of any cognizable offence or prevent investigation of any offence or is insulting to any other nation;
- q) publish, post, disseminate information that is false, inaccurate or misleading; violate any applicable laws or regulations for the time being in force in or outside India or any other country as the case may be;
- r) directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force;
- s) create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISP") or other suppliers;
- t) engage in advertising to, or in solicitation of, other Users of the Platform to buy or sell any products or services, including, but not limited to, products or services related to those being displayed on the Platform or related to Us;
- u) transmit any chain letters or unsolicited commercial or junk email to other Users via the Platform;
- v) use any information obtained from the Platform to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than Us without Our prior explicit consent.
13.6. However, We can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement or other government officials, as We, in Our sole discretion, believe it necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury. In order to protect Our Users from such advertising or solicitation, We reserve the right to restrict the number of messages or emails which a User may send to other Users in any 24-hour period which We deem appropriate in Our sole discretion. You understand that We have the right, at all times, to disclose any information (including the identity of the persons providing information or materials on the Platform) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with the investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena.
13.7. You hereby represent and warrant that You have all necessary rights in and to all content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortuous, or otherwise unlawful information.
14. Indemnification and limitation of liability
14.2. You further agree to hold us harmless of any liability arising out of service interruptions caused by the hosting service, failure, or any act by or nature of telecommunications carrier, of the internet backbone, of any internet servers.
14.3. In no event are We, Our officers, directors, employees, partners or suppliers be liable to You, the vendor, or any third party for any special, incidental, indirect, consequential, remote or punitive damages whatsoever, including those resulting from loss of use, data, or profits, whether or not foreseeable or whether or not We have been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your use of or access to the Platform or services.
14.4. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
14.5. Our all-encompassing financial liability to you shall be limited to INR 100 (INR One hundred rupees) per User.
15.1. We may suspend or cancel Your registration and/or terminate Your access to the Platform if You are in breach of these Terms of Service or have made any improper use of the Platform. You may cancel Your registration at any time by informing Us in writing. If You do so, You must stop using the Platform. The suspension, cancellation, or termination of Your registration and Your right to use the Platform shall not affect Our other statutory rights.
15.2. We may terminate these Terms of Service at any time and may do so immediately without notice, and accordingly deny You access to the Platform.
15.3. Our right to any comments and to be indemnified pursuant to the terms hereof shall survive any termination of this Terms of Service or any such third-party information.
16. Payments Policy Tripsy Games
16.1. Users by participating on the Platform hereby authorize TripsyGames to appoint a third party / trustee / escrow agent / escrow bank to manage Users' funds on Users' behalf. In respect of any transactions entered on the TripsyGames platform, including making a payment to participate in the paid versions of the Services, Users agree to be bound by the following payment terms.
16.2. The payment of the pre-designated amount Users make to participate in the Contest(s) is inclusive of the pre-designated platform fee (inclusive of applicable GST) for access to the TripsyGames Services charged by TripsyGames and pre-determined participant's contribution towards the prize money pool.
16.3. Subject to these Terms and Conditions, all amounts collected from the User are held in a separate non-interest earning bank account. The said account is operated by a third party appointed by TripsyGames in accordance with the Terms and Conditions. From these bank accounts, the payouts can be made to
- a) Users (towards their withdrawals),
- b) TripsyGames (towards its Platform Fees)
- c) Government (towards GST)
- d) Government (towards TDS on Winnings Amount).
TripsyGames receives only its share of the platform Fees through the said Escrow Agent.
16.4. We reserve the right to charge a Platform Fee, prior to a User's joining of such Contest. The Platform Fee (inclusive of applicable Goods and Service Tax ("GST") thereon) will be debited from the User's account balance, and TripsyGames shall issue an invoice for such debit to the User. Users can view the GST paid on each paid contest join through invoices on 'My Transaction' page. The GST value listed on the Users' invoice shall be the final GST amount charged to the user.
16.5. The User may participate on the Platform wherein the User has to contribute a pre-specified contribution towards the Prize Money Pool of such Contest, which will be passed on to the Winner(s) of the Contest after the completion of the Contest as per the terms and conditions of such Contest. It is clarified that TripsyGames has no right or interest in this Prize Money Pool, and only acts as an intermediary engaged in collecting and distributing the Prize Money Pool in accordance with the Contest terms and conditions. The amount to be paid-in by the User towards the Prize Money Pool would also be debited from the User's account balance maintained with the Trustee.
16.6. Any User availing TripsyGames services is provided with two categories of accounts for the processing and reconciliation of payments:
- a) Unutilized Account.
- b) Winnings Account.
16.7. It is clarified that in no instance, the transfer of any amounts in the User's accounts to any other category of account held by the user or any third-party account, including a bank account held by a third party.
16.8. User's winnings in any game / contest will reflect as credits to the User's Winnings Account.
16.9. User's remitting the amount through the designated payment gateway shall be credited to User's Unutilized Account.
16.10. Each time a User participates in any contest on the Platform, the pre-designated amount shall be debited from the User's account. In debiting amounts from the User's accounts towards the pre-designated amount of such user shall be debited from the User's Unutilized Account, and thereafter, any remaining amount of participation fee shall be debited from the User's Winning Account.
16.11. In case there is any amount remaining to be paid by the User in relation to such User's participation in any match(s) or contest(s), the User will be taken to the designated payment gateway to give effect to such payment. In case any amount added by the User through such payment gateway exceeds the remaining amount of the pre-designated amount, the amount in excess shall be transferred to the User's 'Unutilized' Account and will be available for use in participation in any match(s) or contest(s).
16.12. Debits from the Unutilized Account for the purpose of enabling a User's participation in a contest shall be made in order of the date of credit of amounts in the Unutilized Account, and accordingly, amounts credited into the Unutilized Account earlier in time shall be debited first.
16.13. All amounts credited into a User's Unutilized Account must be utilized within 335 days of credit. In case any unutilized amount lies in the Unutilized Account after the completion of 335 days from the date of credit of such amount, TripsyGames reserves the right to forfeit such unutilized amount, without liability or obligation to pay any compensation to the User.
16.14. Withdrawal of any amount standing to the User's credit in the Winnings Account may be made by way of a request to TripsyGames. TripsyGames shall effect an online transfer to the User's bank account on record with TripsyGames within a commercially reasonable period. Such transfer will reflect as a debit to the User's Winnings Account. TripsyGames shall not charge any processing fee for the online transfer of such amount from the Winnings Account to the User's bank account on record with TripsyGames. Users are requested to note that they will be required to provide valid photo identification, Pan Card, and address proof documents for proof of identity and address in order for TripsyGames to process the withdrawal request. The name mentioned on the User's photo identification document should correspond with the name provided by the User at the time of registration on TripsyGames, as well as the name and address existing in the records of the User's bank account as provided to TripsyGames. In the event that no bank account has been registered by the User against such User's account with TripsyGames, or the User has not verified his/her User account with TripsyGames, to TripsyGames's satisfaction and in accordance with these Terms and Conditions, and in case the User fails to register a bank account with his/her User Account and/or to verify his/her User Account, TripsyGames shall not transfer any Winning amounts to the User.
16.15. Further, to conduct promotional activities, TripsyGames may gratuitously issue cash bonus to the User for the purpose of participation on the Platform, and no User shall be permitted to transfer or request the transfer of the cash bonus into any withdrawal amounts. The usage of any cash bonus issued shall be subject to the limitations and restrictions, including without limitation, restrictions as to the time within which such cash bonus must be used, as applied by TripsyGames and notified to the User at the time of issue of such amount. The issue of any cash bonus to the user is subject to the sole discretion of TripsyGames and cannot be demanded by any User as a matter of right. The issue of any cash bonus by TripsyGames on any day shall not entitle the user to demand the issuance of such cash bonus at any subsequent period nor create an expectation of recurring issue of such cash bonus by TripsyGames to such User. The cash bonus granted to the user may be used by such User for the purpose of setting off against the contribution to the prize pool in any Contest, in accordance with these Terms and Conditions. The cash bonus shall not be withdrawable or transferable to any other account of the User, including the bank account of such User, or of any other User or person, other than as part of the winnings of a User in any Contest(s). In case the User terminates his/her account with TripsyGames or such account is terminated by TripsyGames, all cash bonus granted to the user shall return to TripsyGames, and the User shall not have any right or interest in such cash bonus.
16.16. All cash bonuses credited to the User's account shall be valid for a period of X days from the date of credit. The unutilized cash bonus shall expire at the end of X days from the date of credit. X can vary from time to time.
16.17. Users agree that once they confirm a transaction on TripsyGames, they shall be bound by and make payment for that transaction.
16.18. The User acknowledges that, subject to time taken for bank reconciliations and other external dependencies that TripsyGames has on third parties, any transactions on TripsyGames Platform may take up to 48 hours to be processed. Any amount paid or transferred into the User's 'Unutilized' Account or Winnings Account may take up to 48 hours to reflect in the User's 'Unutilized' Account or Winnings Account balance. Similarly, the utilization of the cash bonus or money debited from the 'Unutilized' Account or Winnings Account may take up to 48 hours to reflect in the User's 'Unutilized' Account or Winnings Account balance. Users agree not to raise any complaint or claim against TripsyGames in respect of any delay, including any lost opportunity to join any Contest or match due to the delay in crediting the transaction amount into any of the User's accounts.
16.19. A transaction, once confirmed, is final, and no cancellation is permissible.
16.20. TripsyGames may, in certain exceptional circumstances and at its sole and absolute discretion, refund the amount to the User after deducting applicable cancellation charges and taxes. At the time of the transaction, Users may also be required to take note of certain additional terms and conditions, and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.
17. Governing Law and Jurisdiction
The Terms of Service shall be governed by and construed in accordance with the laws of India without giving effect to principles of conflict of laws thereof, regardless of the place of making or performance. The parties subject themselves to the exclusive jurisdiction of the courts at Mumbai, India.
This Terms of Services shall, in all respects, be governed, interpreted by, and construed in accordance with the laws of India. All disputes, differences, complaints, etc., shall be subject to arbitration under the Indian Arbitration and Conciliation Act, 1996, governed by a sole arbitrator who will be appointed by Us. The place of arbitration shall be Mumbai, Maharashtra, India. Subject to arbitration as provided above, the courts at Mumbai shall have exclusive jurisdiction.
20.1. Entire Agreement:
These Terms of Services shall constitute the entire agreement between the parties hereto relating to the subject matter thereof, and there are no oral statements, representations, warranties, undertakings, or agreements between the parties except as provided herein.
We reserve the right to update or modify these Terms of Services or any part thereof at any time without notice, and you will be bound by such amended Terms of Services within 14 days of it being posted on the Platform unless communicated and instructed otherwise. Therefore, we encourage you to visit the Platform regularly and check the terms and conditions contained in the version of these Terms of Services in force at such time. Your continued use of the Platform shall be deemed to attest to your agreement to any amendments to these Terms of Services. If you disagree with any changes made to these Terms of Services, you shall cease using the Services and withdraw all your funds and winnings.
All notices, requests, demands, or other communication required or permitted to be given under these Terms of Service and the provisions contained herein shall be written in English and shall be deemed to be duly sent by registered post, postage prepaid to the other parties at the address mentioned below: No. 5B, 2nd Floor, 10th cross, Opp CPRI, RMV Extension, Sadashiv Nagar, Bangalore-560080, Karnataka
If any provision of these Terms of Services held by a court of competent jurisdiction to be void, invalid, unenforceable, or illegal, such provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.
Last updated on 13th November 2023
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