Help - Game Cancellation and Settlement Policy

At Tripsygames.com, we prioritize fair play and strive to provide a seamless gaming experience. To ensure fairness and address any unforeseen technical issues or instances of unfair play or fraud, we have implemented a cancellation policy. This policy serves as a safeguard to maintain the integrity of our games and protect all participants. By upholding these standards, we aim to create a level playing field where everyone can enjoy a fair and enjoyable gaming environment.

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1. Game Cancellation

In the event of a game being canceled, we will initiate a fair settlement process to ensure that all participants are compensated appropriately.

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2. Unfair Gameplay or Fraud

If a player is found engaging in unfair gameplay or committing any form of fraud, our settlement policy ensures that appropriate action is taken. The player involved in unfair or fraudulent activities will face consequences, while the opponent will be protected and treated fairly.

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3. Technical Glitch

Should a game be disrupted due to technical issues from Tripsy Games' end, our settlement policy ensures that the affected game is appropriately addressed. Players will be compensated or the game will be rescheduled, ensuring fairness and satisfaction for all participants.

If any queries and support are needed, please connect with our customer support team from your registered email ID at admin@tripsygames.com and share your concern or issue. Our team will get back to you with a solution shortly.